ISO/IEC 17025:2017 Accredited
Yes
Not Guaranteed
Yes
Merit Calibration is fully accredited under ISO/IEC 17025:2017 by the International Accreditation Service (IAS), ensuring internationally recognized calibration competency. Unlike many local and national competitors, we deliver consistent, audit-ready results aligned with strict regulatory standards.
NIST-Traceable Calibration
Yes
Yes
Yes
Every calibration service provided by Merit is traceable to the National Institute of Standards and Technology (NIST), meeting stringent federal and healthcare compliance guidelines for temperature-sensitive medical equipment.
3-Day Lab Turnaround
Yes
5-10 days
7+days
Our laboratory guarantees a three-business-day turnaround on all in-house calibrations, far exceeding the national average of 5–10 days. This minimizes downtime and ensures operational continuity in clinical environments.
On-Site Service in CA
Yes
Yes
Limited areas
We offer same-week on-site calibration throughout California, allowing clients to stay compliant without shipping delays. Most national companies and some local providers do not support flexible, technician-led on-site services at scale.
Free Priority Return Shipping
Yes
Unlike competitors who charge extra or use standard ground delivery, Merit Calibration includes free USPS Priority Mail return shipping with every lab calibration—speeding up your workflow and saving operational costs.
Preventive Maintenance Included
Yes
extra fees
Our services extend beyond calibration. We proactively maintain refrigerators and freezers during site visits, preventing future failures—an often overlooked service that competitors typically charge extra for or omit entirely.
Freezer Defrosting Services
Yes
Merit is one of the only providers offering dedicated freezer defrosting using state-of-the-art tools. This helps prevent ice buildup, protects stored inventory, and maintains unit longevity—features not provided by standard calibration labs.
Personalized Customer Support
Yes
inconsistent
call center
Our U.S.-based team offers personalized support and direct technician access. Competitors rely on generalized call centers, often causing delays or miscommunication in regulated environments.
We offer a no-questions-asked price matching policy for any ISO/IEC 17025-accredited competitor quote. This guarantees the best value without compromising quality or turnaround time.
